Imagine a time when airport security wasn’t the formidable barrier it is today. A time when you could accompany your loved ones all the way to their gate, offering a final hug and wave as they boarded their flight. For many, these memories evoke a sense of nostalgia for a more relaxed era of air travel. Now, one airport in the United States is attempting to recapture a piece of that past, offering a unique program that allows non-travelers to access the post-security area and experience the airport beyond the ticketing counters. This US Airport, Ontario International Airport (ONT), is bringing back a touch of the golden age of air travel.
Reintroducing the Gate Goodbye: The ONT+ Pass
The Ontario International Airport (ONT), located in Southern California, is pioneering a new initiative called the ONT+ pass. This innovative program allows individuals who are not flying to obtain a pass that grants them access to the secure side of the airport, just like ticketed passengers. This means saying goodbye at the gate, enjoying a meal at one of the airport’s restaurants, or simply exploring the terminal’s amenities becomes a possibility once more. The ONT+ pass is a significant step toward redefining the airport experience, making it more welcoming and connected.
How the ONT+ Pass Works: A Step-by-Step Guide
The ONT+ pass functions similarly to a boarding pass, albeit for non-travelers. Here’s a detailed look at how the program works:
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Online Application: Individuals interested in obtaining an ONT+ pass must apply online through the Ontario International Airport’s website. The application process must be completed within seven days of the intended visit.
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Information Required: The application requires basic personal information, including the applicant’s name, date of birth, and contact details. Crucially, applicants must also specify the terminal they plan to visit and the intended time of their visit. This is essential for managing capacity and ensuring security.
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Limited Availability: Due to security considerations and capacity constraints, the number of ONT+ passes available each day is limited. Passes are distributed on a first-come, first-served basis, so early application is recommended.
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Approval and Delivery: Once the application is approved, the ONT+ pass is sent to the applicant via email. It’s important to note that printed copies of the pass are not accepted; the electronic version on a smartphone or tablet is required for entry.
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Security Screening: Upon arrival at the airport, ONT+ pass holders must present their pass and a valid photo ID to the Transportation Security Administration (TSA) officers at the security checkpoint. They are subject to the same security screening procedures as ticketed passengers, including metal detectors, body scanners, and baggage checks.
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Adherence to TSA Regulations: It’s imperative that ONT+ pass holders adhere to all TSA regulations while in the secure area of the airport. This includes restrictions on liquids, gels, and aerosols (the 3-1-1 rule), as well as prohibitions on certain items such as weapons and hazardous materials. Familiarizing oneself with TSA guidelines before visiting the airport is highly recommended.
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Access to Gates and Amenities: Once through security, ONT+ pass holders have access to the terminal’s gates, restaurants, retail stores, and lounges. They can spend time with departing loved ones at their gate, enjoy a meal or drink, or simply explore the airport’s offerings.
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Time Restrictions: The Ontario International Airport recommends that ONT+ pass holders depart the terminal by 10:00 PM. This helps ensure the efficient operation of the airport and maintain security during overnight hours.
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Exclusions: Currently, ONT+ passes cannot be used in conjunction with TSA Pre-Check or CLEAR expedited security programs. Pass holders must go through the standard security screening process.
A Glimpse into the Past: Recapturing the Pre-9/11 Airport Experience
For those who remember air travel before the events of September 11, 2001, the ONT+ pass offers a nostalgic glimpse into a bygone era. Before heightened security measures became the norm, it was common for family and friends to accompany travelers all the way to their gate, sharing last-minute conversations and heartfelt goodbyes. The ONT+ pass seeks to recreate this experience, albeit within the framework of modern security protocols.
Dean Brown, the ONT Public Safety Administrator, eloquently captures the sentiment behind the program: "We all remember the excitement of being able to meet arriving family and friends as they get off the plane. ONT+ is a way to bring back some of that experience from decades ago in a safe and secure manner." This quote encapsulates the desire to reconnect with a more personal and welcoming airport environment.
Beyond the Gates: Enhancements and Investments at Ontario International Airport
The ONT+ pass is not the only factor contributing to a more positive airport experience at Ontario International Airport. Since 2016, the airport has undergone significant renovations and improvements, including substantial investments in restaurants, retail stores, and high-end lounges. These enhancements aim to provide travelers and ONT+ pass holders alike with a wider range of amenities and a more enjoyable atmosphere. Whether you’re looking for a quick bite to eat, a relaxing drink, or a bit of retail therapy, Ontario International Airport offers something for everyone.
A Trendsetter in Air Travel: Following in the Footsteps of Seattle-Tacoma
Ontario International Airport is among the first in the nation to implement such a program. While relatively rare, ONT isn’t entirely alone in this endeavor. Seattle-Tacoma International Airport (SEA) offers a similar program called the SEA Visitor Pass. Like the ONT+ pass, the SEA Visitor Pass requires non-travelers to apply online and undergo security screening before gaining access to the post-security area. These programs represent a growing trend toward making airports more accessible and welcoming to the wider community.
Considerations and Potential Challenges
While the ONT+ pass offers numerous benefits, it’s important to acknowledge potential challenges and considerations:
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Security Concerns: Maintaining a high level of security is paramount. The airport and TSA must carefully monitor the program to prevent any potential security breaches.
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Capacity Management: Balancing the needs of ticketed passengers and ONT+ pass holders requires careful capacity management. The airport must ensure that the program does not lead to overcrowding or delays.
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Public Awareness: Effectively communicating the program’s rules and regulations to the public is essential. Clear signage and readily available information can help ensure a smooth and positive experience for all.
The Future of Airport Access: A More Welcoming Environment?
The ONT+ pass represents a bold step toward redefining the airport experience. By allowing non-travelers to access the post-security area, Ontario International Airport is fostering a more welcoming and connected environment. While challenges remain, the program has the potential to transform the way people interact with airports, making them less sterile and more integrated into the fabric of the community. As other airports observe the success of the ONT+ pass, it’s possible that similar programs will be implemented across the country, ushering in a new era of airport accessibility and customer experience. This US Airport is making a statement and leading the change.
